Privacy Policy

Mane Account Website Application

Last Updated: January 1st, 2026

Counter Canter Collective LLC, doing business as Mane Account ("Company," "we," "us," or "our"), respects your privacy and is committed to protecting your personal information.

This Privacy Policy describes how we collect, use, disclose, store, and protect information when you access or use the Mane Account website application and related services (collectively, the "Services").

By using the Services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect information you provide directly, information collected automatically, and information from third-party platforms.

1.1 Information You Provide

Name
Email address
Account login credentials
Profile and business information (including service descriptions, availability, and location)

1.2 Subscription & Payment Information

Subscription status
Purchase history

Payment processing is handled exclusively by Stripe. We do not collect or store credit card numbers or payment credentials.

1.3 Automatically Collected Information

Device type and operating system
IP address or approximate location
App usage data and interactions
Log files, diagnostics, and crash data

1.4 Information from Third Parties

Analytics or performance metrics from service providers

2. How We Use Your Information

We use personal information to:

Operate, maintain, and improve the Services
Create and manage user accounts
Process subscriptions and verify eligibility
Communicate service updates and support responses
Monitor security, prevent fraud, and enforce our Terms
Comply with legal and regulatory obligations

We do not use personal data for automated decision-making that produces legal or similarly significant effects.

3. Legal Bases for Processing (GDPR)

For users in jurisdictions requiring a legal basis (including the European Union), we process personal data under one or more of the following:

Performance of a contract
User consent
Legitimate business interests
Compliance with legal obligations

4. Data Sharing & Disclosure

We do not sell or rent personal information.

We may share information only with:

Service providers necessary to operate and maintain the Services (such as hosting, analytics, and customer support)
Payment platforms (Stripe)
Legal authorities when required by law, regulation, or court order
Parties involved in a merger, acquisition, or sale of assets

All service providers are contractually obligated to protect your information.

5. Data Retention

We retain personal information for as long as necessary to:

Provide and support the Services
Maintain account and subscription records
Comply with legal and regulatory obligations
Resolve disputes and enforce agreements

When information is no longer required, it is securely deleted or anonymized.

6. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. User Rights & Choices

Depending on your jurisdiction, you may have the right to:

Access your personal data
Correct inaccurate or incomplete information
Request deletion of personal data
Withdraw consent where applicable
Object to certain data processing activities

Requests may be submitted to support@maneaccount.com.

We may verify your identity before responding.

8. Californian Privacy Rights (CCPA / CPRA)

California residents have the right to:

Know what personal information we collect
Request deletion or correction of personal information
Opt out of the sale or sharing of personal data (we do not sell personal data)
Be free from discrimination for exercising privacy rights

Requests may be submitted to support@maneaccount.com.

9. International Data Transfers

The Services are operated from the United States.

If you access the Services from outside the U.S., you acknowledge and consent to the transfer, storage, and processing of your information in the United States, which may have different data protection laws than your jurisdiction.

10. Children's Privacy

The Services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from minors. If such information is discovered, it will be promptly deleted.

11. Accessibility

Mane Account is committed to making its Services accessible and usable for as many people as reasonably possible, including individuals with disabilities.

We strive to follow generally recognized accessibility standards, including the Web Content Accessibility Guidelines (WCAG), where feasible, and to improve accessibility over time.

If you experience difficulty accessing any part of the Services or require assistance, please contact us at support@maneaccount.com. We will make reasonable efforts to address accessibility concerns in a timely manner.

12. Third-Party Links

The Services may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of third parties. Use of third-party services is governed by their respective privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes become effective upon posting. Continued use of the Services constitutes acceptance of the updated policy.

14. Contact Information

If you have questions, concerns, or privacy requests, please contact:

Email: support@maneaccount.com

Company: Counter Canter Collective LLC

DBA: Mane Account